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  1. Refunds may occasionally be offered at the discretion of the management.
  2. Registration with the awarding body cannot be made until full payment has been received.
  3. Unless specifically agreed in advance - to ensure the appropriate service level is provided by APO Materials Management Limited - it is a requirement on the part of the candidate that they maintain contact with their assessor. Any breakdown in this arrangement beyond a 3 month period will result in the contract being considered as terminated without notice from APO Materials Management Limited.
  4. This contract will cover support from APO Materials Management Limited for a maximum period of 18 months from date of 1st appointment with the NVQ candidate(s) named on this booking form..
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